City of Olympia, Wash newest SMARTGov customer
SMARTGov welcomes its 25th customer in the State of Washington.
Paladin Data Systems is pleased to announce that the City of Olympia, Washington’s state capitol, is its newest SMARTGov customer. SMARTGov, Paladin’s community development software solution, manages the full lifecycle of permits, inspections, licenses, and code enforcement activities for jurisdictions. Olympia will also deploy SMARTGov’s online Public Portal, which gives citizens visibility to the permitting and code enforcement processes of the city. SMARTGov will replace Sungard, the city’s existing permitting software.
“The City of Olympia was looking for a cloud-based solution that would enable our development community to actively engage with us anytime, anywhere, and for any reason,” said David Kuhn, supervisor of Olympia’s IT Business Systems & GIS Services department. “SMARTGov was the only solution that provided that level of accessibility for our customers and staff. Furthermore, Paladin’s implementation service approach and attention to detail has been unparalleled in my experience with a vendor.”
Olympia is a heavy user of the geographic information system-based (GIS) Land Information System. LIS is used for cadastral and land-use mapping by local governments and includes associated attributes and spatial data representing the legal boundaries of land tenure. It provides a vital base layer capable of integration into other geographic systems or as a standalone solution that allows data stewards to retrieve, create, update, store, view, analyze, and publish land information.
The implementation of SMARTGov by Olympia has allowed for a unique collaborative opportunity with Paladin to research and develop solutions to integrate the city’s LIS with SMARTGov permitting. This will enable seamless integration between the two systems, giving city planners a more effective, smooth experience with new development projects.
As noted above, Olympia will deploy SMARTGov’s online Public Portal, which is a significant addition to the city’s ability to serve the public, acting as a full-featured extension of its front counter services. Using the portal, the public can research local building trends, apply for a permit, view maps, pay fees, submit digital architectural drawings, request inspections, and even review public notice postings in a 24/7, self-help environment.
More than 60 users will operate the cloud-based SMARTGov system, which also includes major business process changes to accommodate enhanced workflow capabilities. Functional integration of Olympia’s LIS and SMARTGov’s permitting system is set for January 2016. April 2016 is the targeted Go-Live date for planning, permitting, code enforcement, business licensing, and the public portal for citizen access for application processing, inspection requests, and online payments. Plans call for a post-production electronic plan markup capability to be added after launch.
“This is an important win for the SMARTGov team. Having our state capital using SMARTGov software is a big deal to our company, and we look forward to starting the work with Olympia’s deployment team. With the addition of Olympia, we now have 25 SMARTGov deployments in Washington State,” said Jim Nall, Paladin CEO.
Located 60 miles south of Seattle, Olympia is the capital of Washington State and the county seat of Thurston County. Incorporated on Jan. 28, 1859, the city currently has a population of more than 50,000 and is a major cultural center of the Puget Sound region.
SMARTGov is Web-based software application developed by Paladin Data Systems to support community development functions including permitting, planning, inspections, code enforcement, licenses, fees, parcels, contractors and many others. SMARTGov is configurable, flexible and interactive. It allows community development users the ability to prioritize projects, manage workflow, communicate with other departments, and work more efficiently. While typically deployed as a cloud-based service, SMARTGov can be deployed on-premise and give both citizens and jurisdiction staff access to project data on the Web 24/7. Paladin offers a 30-day trial of SMARTGov software at no cost or obligation.
About Paladin Data Systems Corporation
Winner of numerous prestigious awards that include Top DoD Program Award, Paladin Data Systems has developed a suite of cloud-based software products serving a wide-range of government agencies across all 50 states and 6 territories. Paladin’s national presence spans a diverse customer base including U.S. federal, state, and local governments, state departments, regional transportation agencies, defense contractors, and police departments. Paladin also provides software services such as interface development, implementation, database administration, and project management for numerous industries in both the public and private sectors. For more information about Paladin Data Systems and the full suite of products available, please visit http://www.PaladinData.com.