Project Name:

Kitsap County Web-enabled Permitting System

Project Dates: 

June 2000 to January 2003

Project Description:

The Kitsap County Permitting System was developed as part of Kitsap County’s effort to replace their legacy systems. The revised permitting system would support the requirements of internal County permit management as well as provide public access to permit applications and tracking via the Internet.

The permitting application system delivered to Kitsap County in mid 2002 provides the following key features:

• Permit Entry – County staff has the ability to enter permit applications and track the status of these applications as they progress through the permit life cycle.

• Fee Payments –The system supports the collection of payments for any outstanding permit or inspection fees.  The application also supports the printing of customer receipts.

• Public Complaints – The application includes a module for entering and tracking complaints received by the public.  Data entered in this module is managed via security structures to protect the privacy of complainants.

• Inspections – The Inspection module provides the ability to enter details of site inspections, including the date, inspector name, determination, and related comments. Users have the ability to enter specific findings as user-defined codes. 

The Inspection module also allows staff to track yearly commercial inspections, inspections resulting from fire district referrals, follow-up inspections for public complaints, and inspections driven by the permit process.

• Web-based Permit Status Tracking – The public has the ability to track the progress of their permit applications via a web interface.  The interface includes information about conditions, inspections, complaints, and permit history.  Parcel selection is searchable by Tax ID, address, owner name, or graphically via a map interface.

• Application Submittals – The public has the ability to submit permit applications via a web-based interface.  The interface allows applicants to select a permit type, enter information required to establish a skeleton application record, and attach documents (types to be defined later) for plan submittals.  The applicant is notified of successful submission via email. 

• Inspection Scheduling – The public has the ability to request inspections for outstanding permits via a web-based interface.  Users can select a parcel using the search mechanisms provided for the Permit Status Tracking module.  The interface then displays a list of outstanding inspections for any open permits.  The applicant can request a date for any selected inspection and submit feedback via email.

• Process Management – The application provides tools to track open permit applications to minimize delays.  Managers have the ability to track the staff resources required to administer permits.  

·       Health District Interface – Included in the application is a real-time interface with the Kitsap County Health District Logger Database.  The interface provides the ability to enter sewer permits from either application (LIS or Logger).  Automated processes, activated at the time of data entry, ensure that both databases are synchronized.

The Geographic Information System (GIS) is a key feature, which allows people to locate and view the basic map layers that relate to a parcel of land.  They can locate parcels and view parcel specific zoning and building limitations.

Paladin employed RAD (rapid application development) Methodology to analyze, design, and develop the application.  This approach utilizes module prototyping, an extensive library of reusable code, and existing modules to reduce the development time for new applications.  Using this methodology, Paladin completed the design and development of the Permitting Subsystem in 10 months.  This subsystem included integrated GIS functionality for reviewing building limitations and site address information.

Oracle Designer was used for system design.  The tool was used to develop and model the initial entities and functions, build the server model, generate the initial versions of form and report modules, and to manage the application schema.  The Oracle Designer Repository has also been used to document business rules and the change history of the application.

Technologies Used:

Oracle 8i, Oracle Web Forms, Oracle Designer, Arc SDE, Arc IMS, HTML, Java Script, PL/SQL Web Cartridges

 

Samples:

Web-enabled Parcel Viewer (Permitting System)